Norms

System norms communication

System norms communication
  1. What is norm in communication?
  2. What are the expected norms of communication?
  3. How do you establish communication norms?

What is norm in communication?

They define what behaviors are acceptable or not; good or not; right or not; or appropriate or not (O'Hair & Wieman, p. 19). Norms may relate to how people look, behave, or communicate with each other.

What are the expected norms of communication?

Communication Norms:

Ask questions for clarification to help avoid making assumptions. Make sure everyone's voice is heard. Balance your participation - speak and listen. Listen actively to teammates without interrupting others.

How do you establish communication norms?

Creating group norms is as simple as asking ourselves, and those around us, how we'd like to interact. From company-wide culture to personal meeting etiquette, finding common values is often about asking: What would work for you? Sometimes little questions have the biggest impact.

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